Privacy Policy
1. Introduction
Eco Clean Exeter ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our cleaning services.
2. Information We Collect
We may collect personal information such as:
- Name and contact details (email, phone number, address)
- Service preferences and history
- Payment information (processed securely through third-party providers)
- Information provided via contact forms or enquiries
3. How We Use Your Information
We use your information to:
- Provide and manage our cleaning services
- Process bookings and payments
- Communicate with you regarding your enquiries or bookings
- Improve our website and services
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Third-Party Services
We may use third-party service providers (such as Setmore for bookings) to facilitate our services. These providers have their own privacy policies and are only permitted to use your information for the specific tasks we assign them.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at ecocleanexeter@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Last updated: July 22, 2026